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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brenda L. King

July 18, 2023

5  out of  5 rating by Brenda L. King
"I want to commend Zohee for her professionalism in handling my request. She is the one person who really helped me with my claim. She really cares about the customers whether it is her responsibility or not. She will get an answer. State Farm is fortunate to have her as an employee."

Zeynab Bahrami Bidoni

July 14, 2023

5  out of  5 rating by Zeynab Bahrami Bidoni
"She was a Kind, patient, and helpful agent. Thanks!"

parker bollinger

May 5, 2023

5  out of  5 rating by parker bollinger
"Kelly has been very helpful."

Dorothy Lee

May 5, 2023

5  out of  5 rating by Dorothy Lee
"The people in this office are always ready to help. Kelly does a great job, returning calls and answering questions. I really appreciate services that are responsive, knowledgeable, and communicative."

Anna Smolinski

May 5, 2023

5  out of  5 rating by Anna Smolinski
"Each time I call, all the agents are polite and helpful. Lorraine calls and checks in on you as well. She assisted me with my auto insurance policy and was very kind and thorough with explaining everything. State Farm also offered me links on ways to lower my insurance to fit my budget. They're amazing, thank you!"

Sam Gravelle

April 21, 2023

5  out of  5 rating by Sam Gravelle
"Lorraine has helped me so much and is absolutely outstanding!"

jaycob “J Banna” bannister

April 6, 2023

5  out of  5 rating by jaycob “J Banna” bannister
"Very nice people, a pleasure to work with."

Maria Teresa Wall

March 7, 2023

5  out of  5 rating by Maria Teresa Wall
"My agent was very professional, and helpful."

Tamica Phillips

March 2, 2023

5  out of  5 rating by Tamica Phillips
"Lorraine is amazing, helpful, caring and professional. She take pride in helping you get the best quote for your automobile, rental and homeowners insurance. Ask for Lorraine to help give you the best quote at State Farm"

Justice Barney

January 27, 2023

5  out of  5 rating by Justice Barney
"Jeremy was AMAZING, very polite and knowledgeable"

Venkata Geddam

January 23, 2023

1  out of  5 rating by Venkata Geddam
"I was with State Farm Kim Coolbroth as Agent for 18 years before she retired and my account was moved to Nick peters, what a horrible agent both Jeremy and Lorraine both are , i had to do multiple follow ups and still never get response from them , my monthly payments raised by $400.00 by state farm and due to ignorance of these agents, i will report this to BBB and make sure i can claim my loss with these agents or State farm. Please please do not work with Nick Peters and i request State farm to seriously cancel their agency. I have all email trails to prove why i am mad at this Agency. Today i moved to new agency and hope for good new start."

Zhendy Ng Hung

January 20, 2023

5  out of  5 rating by Zhendy Ng Hung
"(Translated by Google) Lorraine was super nice and patient. Excellent attention. (Original) Lorraine fue super amable y paciente. Excelente atención."

Autumn Bellamy

December 7, 2022

5  out of  5 rating by Autumn Bellamy
"Lorraine was super helpful and friendly."

Dani Finley

December 7, 2022

5  out of  5 rating by Dani Finley
"TERRY is AMAZING and is the only one who I feel like truly helped me with my concerns and escalating them - providing me with info that NO ONE ELSE told me about since last year. He goes above and beyond and I want to brag on his customer service. Thank you Terry @ Nick Peters State Farm office in Atlanta/Duluth, GA for being such a PHENOMENAL customer service rep and friend. I call you an Ally and a friend! 🙏🏼❤️"

Isis Flores

December 2, 2022

5  out of  5 rating by Isis Flores
"Lorraine was great! She’s very helpful and understanding."

Carla Halliburton

October 21, 2022

5  out of  5 rating by Carla Halliburton
"Will recommend!! The customer service provided to me by Jeremy was absolutely exceptional! Although State Farm was not the insurance for me, Jeremy was diligent in helping me find coverage. He gave me some advice and directed me in the right path. The compassion that’s shown for the customers at Nick Peters State Farm Agency exemplifies a true foundation of integrity."

Reg West

October 18, 2022

5  out of  5 rating by Reg West
"Lorraine is hands down the best agent/rep/case manager I’ve ever dealt with!"

Kelly N

October 15, 2022

5  out of  5 rating by Kelly N
"It was such a pleasure speaking with Lorraine Flores. She was warm, friendly, and professional. She answered EVERY question that I had.. all 1 & 1/2 hours of them! On a Saturday morning!! Who does that?!? Someone who loves what they do. What a great representation of State Farm. Thank you both for the great service and good rates."

Kevin Arevalo

October 13, 2022

5  out of  5 rating by Kevin Arevalo
"I am happy with my policy and it has helped to have Lorraine go over everything in my policy in detail. Ask for her, she’s great!"

Natasha Casey

October 11, 2022

5  out of  5 rating by Natasha Casey
"The 5 stars is not for State Farm as a whole I’m actually very disappointed in the company as a whole, I’ve had trouble every since I started with this insurance, however the 5 stars are for the agent Ms. Lorraine. She was such a great help in getting me the help and advice I needed with the issues I was having, you can tell she loves what she does and loves helping people. In my opinion Ms. Lorraine needs to be in charge!"

mieshajackson26

August 4, 2022

5  out of  5 rating by mieshajackson26
"I appreciate Terry for helping me to have great A insurance at a low rate price that I can afford. You’re the best Terry!"

Malika Jackson

August 4, 2022

5  out of  5 rating by Malika Jackson
"Terry was very helpful and patient with me…gave me the cheapest most affordable quote"

Mercedes Closet Inc

August 3, 2022

5  out of  5 rating by Mercedes Closet Inc
"Thanks Terry for great service and cheap insurance!"

chez edwards

August 3, 2022

5  out of  5 rating by chez edwards
"Absolute great service. Recommending him 10/10"

Whitney Martin

August 3, 2022

5  out of  5 rating by Whitney Martin
"This is why I love State Farm customer service… the agent (Terry) provided me with cheap rates (and comparable coverage) for my SUV!!! He was knowledgeable and very proactive in making sure I received the best bang for my buck! Very satisfied!"